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Step-by-Step Instructions

1. Navigate to the Settings > CRM > Opportunities module

Select the pipeline you want to customize. Custom Pipeline Stages 1 Pn

2. Open the configuration options

Click the (+) sign to open the field configuration options where you’ll have the option to create your custom prospect or deal stages. Custom Pipeline Stages 2 Pn

3. Customize Fields

Add a name, description and adjust any other available custom settings as needed to clearly define each stage.

Best Practices

Keep stage names simple and clear: Use short, descriptive labels like Prospecting, Qualified, or Negotiation.Match stages to your actual sales process: Align each stage with the real steps your team follows to ensure consistency.Use descriptions for clarity: Add short notes to explain what qualifies an opportunity to move to the next stage.Limit the number of stages: Too many stages can create unnecessary complexity. Keep only the essential steps.Review and refine regularly: Periodically assess if your pipeline stages still reflect your current sales process.
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